ReceptionFlow helps local service businesses through a six-step process: a free 20-minute strategy call, choosing a service and confirming scope, guided onboarding, building and configuring the agreed work, launch with a clear handoff, and ongoing support. Three services are available independently: Smart Site ($1,997 build plus $97/month), Google Reviews ($299 setup plus $197/month per location, with messaging fees billed separately), and Google Business Profile Optimization (contact us for pricing). Plans are month-to-month with no required bundles.
HOW RECEPTIONFLOW WORKS
Tell us where your business is today and where you want it to go. We'll help you choose the right service, handle the agreed setup, and keep the ongoing work moving.
Choose one service or several • Defined scope before work begins • Month-to-month ongoing plans
The process
You don't need to know which service you need before contacting us. We start by understanding your business and identifying practical opportunities.
In a 20-minute conversation, we'll discuss your goals and review your website, Google Business Profile, and customer review process. We'll help identify where our services may fit your needs.
We recommend a service based on your priorities. Before work begins, you'll know what is included, what we need from you, and what it costs.
We collect the information and access needed for your selected service. You provide accurate business details and approved materials; we organize the setup.
We carry out the agreed work and bring you in for the approvals that matter. The setup depends on the service you choose.
We create your website copy and design, connect your agreed form and calendar, and collect one consolidated round of feedback.
We configure your request process, messages, reminders, and review-management setup. SMS activation depends on required registration and consent checks.
We review your profile and complete the agreed improvements to its information, categories, services, links, and available content.
We complete the relevant checks, explain how your setup works, and activate the agreed service once the required access and approvals are in place.
After launch, we handle the ongoing work included in your selected service. You keep us informed about business changes and provide approvals or materials when needed.
Clear responsibilities. Defined deliverables. A point of contact when you need help.
What happens with each service
Business intake → Copy and design → Review → Launch → Monthly care
$97/month
+ $1,997 one-time build
Setup includes
Monthly management
Ongoing website hosting and SSL.
Coordination of platform maintenance for your website.
Up to two minor content changes totaling 30 minutes per month. Unused edit time does not roll over.
Timeline: Approximately two to three weeks after required materials and access are received, depending on scope and timely approvals.
Additional pages, redesigns, custom integrations, domain registration, and ongoing content campaigns are quoted separately.
Connect → Configure requests → Check permissions → Activate → Monitor and respond
$197/month
Per location
+ $299 one-time setup
Setup includes
Monthly management
Management of review-request campaigns for up to 250 eligible customers per month.
Monitoring and responses for up to 100 new Google reviews per month.
Routine review responses are targeted within two business days.
Sensitive complaints are escalated for client approval before a response is published.
Timeline: Confirmed during onboarding. Account access, supported integrations, and messaging registration can affect activation.
Google posts, profile optimization, and local rank tracking are part of the separate Google Business Profile Optimization service.
Audit → Agree scope → Optimize → Maintain → Report
Contact Us for Pricing
Initial work
Monthly management
We keep your Google Business Profile active, accurate, and aligned with your services, then track performance to guide the next improvements.
Regular review of your categories, services, description, and profile completeness, with updates as your business and local search priorities change.
Four posts per month highlighting your services, business updates, seasonal offers, or promotions using accurate business information.
Preparation, scheduling, and upload of up to eight client-provided photos per month to keep your profile current.
Updates to your hours, contact details, service information, and relevant links, plus monitoring for profile changes that need attention or your approval.
Monthly map-based rank tracking for up to five agreed search terms across one defined service area, with comparisons over time.
Review of up to three local competitors to identify differences in profile activity, reviews, and visibility that may inform your next steps.
A monthly report with a recorded explanation covering completed work, local visibility, available Google profile interaction metrics, and recommended next actions.
Timeline: Confirmed after reviewing profile access, verification status, and the agreed scope.
Your proposal confirms the final deliverables and locations. Review requests and review responses are offered through Google Reviews. Google controls verification and profile feature availability.
What we need from you
We handle the agreed implementation. Your input keeps the work accurate and aligned with how your business operates.
We only request what is relevant to the service you choose.
Expectations
We commit to the work defined in your scope. Customer participation, market conditions, third-party platforms, and the quality of the information provided also affect outcomes.
We build clear, usable pages and agreed contact paths. We do not guarantee a specific number of inquiries or sales.
We request honest feedback from eligible customers. Customers decide whether to review, and Google controls publication and moderation.
We optimize and maintain your profile. Rankings vary, and specific positions, calls, or revenue are not guaranteed.
No. We can review your situation and help identify which service, if any, fits your current needs.
No. Each service is available independently. You can start with one and discuss additional services later.
Yes. Google Reviews and Google Business Profile Optimization can work alongside your current website.
We confirm availability and your setup timeline after reviewing scope, materials, and account access. Smart Site typically takes two to three weeks after required inputs are received. Google-service timing depends on the setup and any verification or registration requirements.
We review your systems during onboarding and confirm supported connections. The standard review setup can use a supported trigger or a manual/customer-import process. Custom integrations are quoted separately.
You remain the owner. ReceptionFlow receives the management access needed for the agreed work.
We identify the approvals needed during onboarding. Website content, business details, and sensitive review responses may need your input. The goal is a manageable process with clear responsibilities.
Yes. Ongoing plans are month-to-month, with the scope, billing, and cancellation details confirmed in your service agreement. One-time setup or build fees are separate.
Email hello@receptionflowai.com. We'll also explain any additional support channels available during onboarding.
START WITH A CONVERSATION
Book a free 20-minute strategy call to discuss your website, Google reviews, and Google Business Profile. We'll help you identify a practical starting point.
No pressure. No obligation. Clear next steps.
